ORDER CHANGES

ALL CHANGES MUST BE MADE WITH 28 HOURS NOTICE OR MORE.

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TRANSIT

WHEN TRANSPORTING A CAKE, KEEP THE CAKE FLAT AND AVOID BRAKING QUICKLY OR MAKING SHARP TURNS. IF ANY DAMAGES OCCUR DURING TRANSIT, IT IS THE CUSTOMER'S RESPONSIBILITY. 

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REFERENCE IMAGE

CAKES MADE ARE REPRODUCED AS OUR INTERPRETATION AND ARE NOT AN EXACT REPRODUCTION OF ANY PHOTOS THAT YOU SEND. ALL CAKES ARE SUBJECT TO THE DECORATOR'S INTERPRETATION.

 

CANCELLATIONS

CANCELLATIONS MUST BE MADE WITH A MINIMUM OF 48 HOURS NOTICE TO AVOID A MINIMUM 75% CHARGE.

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PICK-UP

WHEN YOUR ORDER LEAVES THE STORE ANY DAMAGES OR DISCREPANCIES BECOME THE CUSTOMER'S RESPONSIBILITY. IF YOU SEND SOMEONE ELSE TO PICK-UP YOUR ORDER, THIS BECOMES THEIR RESPONSIBILITY. IF SOMEONE ELSE IS PICKING UP YOUR ORDER, THEY SHOULD KNOW WHAT THEY ARE PICKING UP AND SHOULD MAKE SURE THEY LEAVE WITH THE COMPLETE ORDER. 

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